Customization Policy (Mock-Up/Design Fee and Deposit Request)
Logo creation will be included within a Mock-Up Design Fee. The Mock-Up (Design) Fee of a minimum $100 and up will be requested to begin the design for all bulk orders for any customer that request a design produced prior to bulk order production. Maximum of two changes within the draft design phase (Size, Font Color, Logo Change, etc.). Once approval has been provided, then we will proceed with production. If the order is not approved, then the order will be deleted. All Customers are asked to pay a 50% deposit at the start of an order, and then full payment upon order completion or pick-up/shipment. Please note that orders over $50.00 may be subject to a deposit regardless of current payment terms of the customer.
Email [email protected] for Personalized Apparel (T-Shirts, Hoodies, Practice Jerseys, Onesies, Face Masks, etc.) inquiries. Please submit your design ideas (Attach native file (.svg file preferred)), and we will review the inquiry in 24 hours. Turnaround time must be provided within initial inquiry, and it will need to be a week in advance. Depending on product availability we will inform you if we are able to fulfill your order. A deposit is required for all orders placed.
Customization Approval Check Process:
1. Signed Work order is received (or Accepted Online).
2. Deposit has been submitted, and payment plan has been agreed to.
3. Artwork is approved.
Apple Pay, Zelle, Paypal, Square, and CashApp are all acceptable payment options.
Please make sure that you add the correct USPS Mail address onto your Customer Information. If an order is returned due to USPS unable to deliver, then you will have to pay the new shipping costs amount.
Logo creation will be included within a Mock-Up Design Fee. The Mock-Up (Design) Fee of a minimum $100 and up will be requested to begin the design for all bulk orders for any customer that request a design produced prior to bulk order production. Maximum of two changes within the draft design phase (Size, Font Color, Logo Change, etc.). Once approval has been provided, then we will proceed with production. If the order is not approved, then the order will be deleted. All Customers are asked to pay a 50% deposit at the start of an order, and then full payment upon order completion or pick-up/shipment. Please note that orders over $50.00 may be subject to a deposit regardless of current payment terms of the customer.
Email [email protected] for Personalized Apparel (T-Shirts, Hoodies, Practice Jerseys, Onesies, Face Masks, etc.) inquiries. Please submit your design ideas (Attach native file (.svg file preferred)), and we will review the inquiry in 24 hours. Turnaround time must be provided within initial inquiry, and it will need to be a week in advance. Depending on product availability we will inform you if we are able to fulfill your order. A deposit is required for all orders placed.
Customization Approval Check Process:
1. Signed Work order is received (or Accepted Online).
2. Deposit has been submitted, and payment plan has been agreed to.
3. Artwork is approved.
Apple Pay, Zelle, Paypal, Square, and CashApp are all acceptable payment options.
Please make sure that you add the correct USPS Mail address onto your Customer Information. If an order is returned due to USPS unable to deliver, then you will have to pay the new shipping costs amount.